Effective date: 20/07/2025
We are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when booking our accommodations.
We collect the following personal data:
Full name
Contact details (email address, phone number)
Booking details (dates, number of guests, preferences)
Payment information (processed securely through third-party services)
Any communication with us (inquiries, reviews, feedback)
Under the GDPR, we process your personal data based on:
Contractual necessity (e.g., to manage your booking)
Legal obligations (e.g., record-keeping)
Legitimate interests (e.g., improving our services)
Your consent (for marketing, if opted in)
To process and confirm your reservation
To communicate important information before and during your stay
To comply with legal requirements (e.g., local guest registries)
To improve our services and respond to inquiries
To send promotional offers (only if you consent)
We do not sell your personal data. Your data may be shared with:
Secure payment providers
Property managers or cleaning staff (only necessary info)
Legal authorities, if required by law
We keep your data only as long as necessary for the purpose for which it was collected, or to meet legal obligations (e.g., 5–10 years for financial records).
You have the right to:
Access your data
Correct inaccuracies
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at [your email].
We take reasonable and appropriate security measures to protect your data against unauthorized access, alteration, or loss.
Our website may contain links to third-party platforms (e.g., payment gateways, review systems). We are not responsible for their privacy practices.
We may update this policy periodically. Updates will be posted on this page with a revised “Effective Date.”
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