Privacy Policy

Effective date: 20/07/2025

 

We are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when booking our accommodations.

1. Data We Collect

We collect the following personal data:

  • Full name

  • Contact details (email address, phone number)

  • Booking details (dates, number of guests, preferences)

  • Payment information (processed securely through third-party services)

  • Any communication with us (inquiries, reviews, feedback)


2. Legal Basis for Processing

Under the GDPR, we process your personal data based on:

  • Contractual necessity (e.g., to manage your booking)

  • Legal obligations (e.g., record-keeping)

  • Legitimate interests (e.g., improving our services)

  • Your consent (for marketing, if opted in)


3. How We Use Your Data

  • To process and confirm your reservation

  • To communicate important information before and during your stay

  • To comply with legal requirements (e.g., local guest registries)

  • To improve our services and respond to inquiries

  • To send promotional offers (only if you consent)


4. Data Sharing

We do not sell your personal data. Your data may be shared with:

  • Secure payment providers

  • Property managers or cleaning staff (only necessary info)

  • Legal authorities, if required by law


5. Data Retention


We keep your data only as long as necessary for the purpose for which it was collected, or to meet legal obligations (e.g., 5–10 years for financial records).

6. Your Rights (Under GDPR)

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at [your email].

7. Security

We take reasonable and appropriate security measures to protect your data against unauthorized access, alteration, or loss.

8. Third-Party Services


Our website may contain links to third-party platforms (e.g., payment gateways, review systems). We are not responsible for their privacy practices.

9. Updates

We may update this policy periodically. Updates will be posted on this page with a revised “Effective Date.”

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